Shipping + Returns
All shipping fees are automatically calculated at checkout and international packages may be subject to customs fees, which are not included in our shipping rate and are the customer's responsibility to cover. If you are wanting express shipping, please email us at firstname.lastname@example.org and we'll do our best. All orders are processed and shipped from Vancouver within 3-5 business days. You will receive a shipping notification once your order leaves our location.
Returns and Refunds
Due to the nature of our products, they cannot be returned or refunded. However, we will replace or refund products damaged during shipment from Luv the Grub if photographic proof of damage and receipt is submitted to email@example.com within 48 hours of arrival.